The MSP’s (managed services provider’s) key function is to block interruption for the customer. MSPs knows very well that exceeding simple monitoring energy and cooling for connected/ disconnected status is risky to provide on their service level agreements (SLAs) and guarantee an uptime of their customers’ edge computing substructure.
Given current occasions and the consequent flow of businesses embracing more elastic work-from-home strategies, the requirement for distant power and cooling managed services has never been more evident.
APC by Schneider Electric makes it possible for MSPs to provide distant energy and cooling managed services over its cloud-based platform named EcoStruxure IT.
The platform allows MSPs to observe and maintain energy supplies and eco-friendly conditions in addition to workstations, laptops, servers, storage, and networking gear. This unlocks a new prospect for the MSP to add value and meet availability guarantees to consumers.
This is exclusively noteworthy in edge computing environments comprising of hundreds or thousands of unstaffed remote sites that are critical to business operations. Lacking consistent energy, the infrastructure cannot run. As soon as customers understand this, they are expected to make the required investments in energy and cooling services.
Topmost Reasons to Add Managed Power and Cooling Services
Here are five topmost convincing reasons for MSPs to add energy and cooling to their managed services portfolio:
1. Maximizing Availability
Energy and cooling is the one mutual thread through the entire IT environment. Handling energy and cooling, in addition to IT systems, guarantees the environment functions at ideal levels, which is essential to maximizing system availability. This is particularly critical at unstaffed edge computing sites.
2. Easy Incorporation with Monitoring Tools
APC UPS offers an API (application programming interface) to incorporate EcoStruxure IT with RMM (remote monitoring and management) and PSA (professional services automation) platforms, making it easier for MSPs to suggest energy and cooling managed services. APC devices such as Smart-UPS have EcoStruxure-ready aptitudes that help to ease seamless incorporation.
3. SLA Compliance
Managed services SLAs comprises availability promises to customers. As an outcome, they expect the physical infrastructure to run nonstop. To avoid downtime — and unhappy customers — MSPs should cope with both energy and environmental disorders. Managed PDUs help to make sure the ideal temperature and clamminess to avoid device destruction caused by environmental settings. EcoStruxure IT provides actionable, data-driven insights centered on industry benchmarks and finest practices that prolong the lifecycle of the equipment and ensure uptime, making it easier for MSPs to attain SLA compliance.
4. Device Growth Management
Uptime’s 2019 Data Center Industry Survey Outcomes recently emphasized that loss of energy was the leading basis of outages. With that in the notice, the part of a UPS becomes even more mission-critical in sustaining uptime.
Remote monitoring allows MSPs to proactively track UPS battery health and sidestep a scenario of changing batteries in an emergency when a customer’s IT stack goes down. Programmed maintenance is always superior to emergency maintenance.
Many MSPs already sell energy and cooling anyway, so turning it into a managed service makes sense. In accumulation to their margin on the sale, they now also have a chance for repeated revenue. It’s an expected extension of the services MSPs already provided — and lets them to deliver even more value to their consumers.
Access Power and Cooling Managed Services Resources
The requirement for MSPs to improve energy and cooling services has never been greater. For one thing, edge deployments are increasing. According to Grand View Research, the global edge market is on the roadway to reach USD 43.4 billion by 2027. On the bottom of that, the potential for a crisis is always there, and as businesses arrange more employees to work at home to make sure business continuousness, they need to think about energy and cooling to safeguard remote environments.
All set to get started on this prospect? Study how EcoStruxure IT allows MSPs to achieve additional revenue streams and better help their customers.